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Customer Testimonials

“I think VA Air is the best of the best. You have taken care of my air conditioning and heating for years. I would never consider calling anyone else. What do I appreciate the most? Friendly service, knowledgeable technicians, and in an emergency, instant response. Thank you so much for always being there for me.”


Marlynn L. Sterling, Virginia

"The service was fabulous! Cassie kept me up to date on the installation procedure and times. Bill arrived exactly on time, and finished the job and cleaned up in a very efficient and professional manner.  Highly recommended."


Lynn B. Leesburg, Virginia

“I am always very pleased with the service provided. VA Air technicians are always punctual, polite, knowledgeable and helpful.”


Mary Ann A. Fairfax, Virginia

“John came in with a positive and professional attitude. I appreciated him taking off his shoes when entering our home. He was kind and courteous and took the time to answer all of my questions.”


The Machovecs Bristow, Virginia

"The visit was professional and pleasant. The work was done to our satisfaction and good advice was given.”


Gary and Sherri P. Alexandria, Virginia

"Emergency and routine, Virginia Air Heating & Cooling is the best! My Saturday morning, no heat experience turned into a trusted relationship with a non-nonsense company. If you leave a message, it will be returned quickly and competently. Margaret serves customers by phone and orchestrates the movements of a top-notch team. I interacted with Chris the most and have the greatest confidence that the furnace I needed and the work he did will be of value for decades. I've also relied on Virginia Air Heating & Cooling for a routine call because of a problem with our heat pump. Again, the technician was professional, courteous, and corrected the problem very promptly. I've never waited more than an hour to have a team member at my home - that's service! No HVAC service is inexpensive, but I'm certain the prices I've paid for the services I've received were very reasonable.

I also appreciate that Margaret uses her vast experience to assess the problem and try to assist with simple remedies. On a more complex problem, I've also had Chris assist me with a heating issue telephonically. I'm sold - there's no reason to need another HVAC company and I offer my strongest endorsement.”


Paul Paolozzi, Google Review

"Our upstairs AC went out this morning. I called and was greeted by such a nice lady, Margaret I believe. She was very informative and helpful in every step. She reached out to a technician and had Chris on the phone with me within the hour. He was so nice and reassuring that he would come out and get us fixed up. I can’t say enough good things about how great he was from beginning to end. I feel like he was genuinely happy to help and represented his company  well. I haven’t had customer service this good in a very long time! Their prices were very reasonable and their timely response was much appreciated. Will absolutely use them again and recommend them highly.


Leslie Long, Google Review

“We were extremely pleased with the service we received from Virginia Air Heating and Cooling from start to finish! The process was easy, the staff was professional, and our AC was up and running in just two days. We especially appreciated the friendliness of the staff including our initial phone call that was handled with professionalism and genuine concern. The level of service was nothing short of excellent! Thank you! We will use Virginia Air Heating and Cooling again, and will recommend you to our neighbors and friends!”

Felix and Kathleen H.. Clifton, Virginia

"As always, great service, on time and available whenever I need advice. John does good work, and any time I need help Margaret is on the phone with expert directions.”


Dennis W. Burke, Virginia

“We couldn’t be happier with VA Air. Your service is outstanding. It means a lot to have experienced, professional and honest technicians. Your customer service has been exceptional as well. Technicians are always punctual and give courtesy calls, which mean a lot to working people. Also, the technicians explain the services they perform and why they are necessary. They take their time to inform us how to better maintain our systems for maximum energy efficiency and to extend the life of our systems. We have referred VA Air to several friends and co-workers. They have all been just as happy as we are. Thank you for taking such good care of our heating and air, as well as our friends’ heating and air!”


Michael and Rebecca E. Fairfax, Virginia

"Virginia Air is a great example of the excellent customer service you get from a family owned and operated business. Chris and Bill are always quick to respond to issues we have with our AC or heating systems, even on the worst weather days. I always feel like we receive honest advice on which path to take when we have had to make a decision about repairing or replacing a unit. We had Virginia Air replace the two builder grade units that came with our house which greatly improved the comfort level in our home and our power bills decreased. I highly recommend Chris and his team!”


Pete Quinlivan, Google Review

"Like many other reviewers, I had a wonderful experience working with Margaret and Bill from Virginia Air Heating & Cooling. Our AC unit went out late on a hot Sunday evening, and after a quick search for highly rated HVAC companies we were lucky enough to speak to Margaret who patiently walked us through step by step measures to take to mitigate any further damage and with a stated intent to save us time and expenses while waiting for a technician to arrive the next morning. Margaret truly went above and beyond answering all of my questions and providing calm reassurance, and just all around pleasant and amazing customer service despite being outside of traditional business hours. Bill, the technician, was also excellent - he was on time, and very knowledgeable, professional, courteous, and friendly, and he patiently answered our questions and walked us through our options and quickly and carefully got our AC back up and running. We are so pleased with this experience and will be calling back in the future for all of our HVAC needs - I highly recommend this company!”

Grace Cha, Google Review

"My air conditioner stopped cooling last night. I noticed that the compressor was constantly running. Called Virginia Air first thing this am. Chris arrived at the promised time (10:30) and discovered that the compressor needed to be charged. He thawed the unit, recharged it and restored my system quickly. Everyone at Virginia Air was friendly and helpful. I will recommend them to anyone needing HVAC work.”


Doug Cameron, Google Review

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